Maithri Diamonds strives to ensure your satisfaction with your purchase. If you are not completely satisfied, we offer a refund and return policy according to the following terms:

1. Returns

You may return products purchased from Maithri Diamonds within 7 days from the date of receipt, subject to the following conditions:

• The product must be in its original, unworn condition with all tags and packaging intact.
• Custom-designed or engraved products are not eligible for returns.

2. Refunds

If your return is accepted, we will process a refund to your original payment method. Refunds are typically issued within 7 business days after we receive the returned item.

3. Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 7 days of receipt, and we will arrange for a replacement or refund. Please provide photos of the damaged item and packaging for verification.

4. Shipping Costs

Shipping costs for returns are the responsibility of the customer unless the item is damaged or defective. We recommend using a trackable shipping service for returns.